INTRODUCTION

Future plc, whose registered address is Quay House, The Ambury, Bath, BA1 1UA, and its affiliated Group businesses (collectively, “Future,” “we,” or “us”) treat personal data under the terms of this policy. Future is dedicated to maintaining the confidentiality of your personal information while delivering the best user experience possible. Everyone should be able to enjoy and feel secure using our websites. We are legally obligated to protect your personal information under the UK’s General Data Protection Regulation (GDPR), the Data Protection Act of 2018, and other regulations. According to the GDPR, “personal data” refers to any information about a living individual who may be recognized from such information, either directly or indirectly. Your name, email address, postal address, phone number, or data gathered online and used to identify you may be included.

According to GDPR, “Data Controllers” are Future Publishing Limited, Gocompare.com Limited, or This Is The Big Deal Limited. for Future services based in the UK (click here for more information on how GoCompare uses your data and here for more information on how Look After My Bills, owned and operated by The Big Deal Limited, uses your data). Future US LLC is the data controller for all services headquartered in the US, and Future Publishing (Overseas) Limited is the data controller for services based in Australia. Your data will be processed for the benefit of Future’s services, and we, as the data controller, will be in charge of such processing. 

WHAT DATA DO WE COLLECT AND HOW DO WE USE IT?

When you participate in our services, sign up for online accounts, or access online content such as magazines, newsletters, surveys, vouchers, competitions, and events. Webinars: We collect personal information, such as your name, email, address, and phone number, from white papers and community forums to provide services. We will use this to provide the specific products and services you seek and ensure we have a lawful basis for doing so by the country in which you reside.

When you participate in any of our events, awards, or conferences, we could collect personal information about you, such as your name, contact information, dietary needs, and accessibility requirements. We may share your name and contact information with the hosting platform if you attend one of our events virtually.

You may provide us with personal information by sharing comments, photos, videos, and other content. This may occur when you interact with us on social media.

We gather technical and behavioral data on your website, online content usage, and the devices you use to access our services. This may include information on We collect information about your browsing activity on our website, along with the devices and technology you use. This includes unique online identifiers like your device ID, device type, IP address, and approximate location. We may also collect data on your video viewing. We use this information to create a detailed profile of your interests and provide personalized content and advertisements based on your location. If you’d like to learn more about the data we collect and how we use it, including how to opt-out, please see our Cookies Policy and What data is collected on our websites. Page.

We gather statistical and analytical information regarding your site visits and activity, such as the pages you view, the time spent viewing them, and which links you follow. This data assists us in enhancing our content delivery and the products and services we offer you. We also employ this anonymous data to report on our performance and advertise. Moreover, we may have to contact you about your experience with our product or service. Please click here for more information on the analytics companies we collaborate with.

Our websites may include links to products and services provided by third-party websites. When you click on these links, we will use the data collected about your activity on our site to redirect you to the third-party site. The third-party and we may collect data to track whether you have clicked on the link and made any purchases. If you buy anything from a third-party website By clicking a link on our site, we may receive a commission.

We use the information you provide, such as your email, phone number, and mailing address, to send marketing communications. We only ship these communications with your consent or for legitimate reasons. You can update your marketing preferences anytime. To unsubscribe from emails, click the link or contact our Data Protection Officer.

We incorporate web beacons in our emails to gauge the performance of our marketing strategies and track the web pages you visit after opening an email. Our web beacons do not store information on your computer but communicate with our cookies to tell us which emails you interact with and how you interact with them. This helps us personalize emails for you. We record the communications you have selected to receive or not to receive, such as brand marketing or emails. We may use your email for analytics and targeting in a hashed, unidentifiable form. If you do not want to receive these emails or want to opt out of email usage, please get in touch with our DPO.

We might give our partners and the companies in their group access to the information we gather from you (for instance, If you go to our websites or use our mobile applications, we collect your email address in a hashed and pseudonymous format., your IP address, your mobile advertising ID, or details about your browser or operating system. These companies will use this information to generate an online identification code that will allow them to recognize you on your device. It is impossible to re-identify you using this code since it does not include any of your personally identifying information. 

We either embed this code in our first-party cookies or utilize a partner’s cookies to enable its usage for online and cross-channel advertising. To deliver personalized content and ads on all your online activities., This pseudonymous code may be shared internationally with our advertising partners and third-party organizations. The information you have supplied about your demographics or interests through your contacts with these third parties may be linked using this code at their discretion. 

For instance, one of these third parties, LiveRamp, uses the data to establish an online identification code. We may retain first-party cookies for online, in-app, and cross-channel advertising. LiveRamp operates as “joint controllers”. (as relevant and defined in the GDPR). This could be disclosed to marketing firms to allow interest-based and targeted advertising. Using this data, LiveRamp generates an online identity number that helps your gadgets to recognize you. LiveRamp won’t use this code to re-identify you since it doesn’t include any personally identifying information that can be directly linked. Click here: https://liveramp.com/opt_out/ to withdraw your consent from this LiveRamp activity.

We also collaborate with third parties. For instance, The Trade Desk uses your email to generate an encrypted code known as an EUID when functioning as “joint controllers” (as that term is used and defined in the GDPR). Your device will then be able to recognize you thanks to this anonymous code, which is also sent to other websites and advertising with your consent to process the encrypted code. Consequently, you might see relevant advertising on other websites, applications, and from advertisers and advertising agencies.

At any moment, you can revoke your consent to process your data. You may withdraw your permission to cookies through the consent management pop-up anytime. Email dpofuturenet.com with the subject ‘opt-out of hashed email ad profiling’ to request that your hashed email address not be shared for profile-based internet advertising. 

Where your email address is stored, our partners and we will keep and access information on your device, and we’ll use the unique advertising identifiers and other personal information to create and enhance our products, assess the effectiveness of our advertising and content, and learn more about our audience. Personal information may be used to match and merge offline data sources.

We may gather information about your social media accounts, including Facebook and Twitter when you register if you write for us or provide us with material via one of our sites in exchange for remuneration. This enables us to include links to your social network accounts in the articles you create, allowing you and other site users to share your writing with others. This could also involve your access to the parts of a website that directly utilize the YouTube APIs or interact with them. This allows us to gather additional data required to submit material, such as the video’s origin (for instance, from an existing article, original content, or playlist) and analytical statistics like view counts and duration. To ensure you get the proper compensation for the material you provide us, we will also utilize the information you give us, such as your bank account information.

We may ask you to take part in surveys and focus groups regarding our goods, customers, and services using the information you give. Your responses are anonymous and aggregated to support our learnings and guide adjustments we may make to better our goods and services. Participation is always optional.

For example, there is any missing information about your postal or email addresses. In that case, we may get information about you from other sources and add it to the personal information we already have on file for you. Additionally, we could get information from other sources, including our commercial partners, Group businesses, and social networking websites whenever you visit one of our Facebook sites, for example. To match, merge, and enhance the profile data we have on you, other data may be acquired, such as inferred and demographic data. Associating your activities across our sites with your contact or subscription information. Additionally, if you choose to receive marketing emails from our Group firms, you could also get emails from other Group brands that are thought to interest you.

Some of our websites also gather business information, such as when users register for a webinar or download a white paper. This could include your professional or employment history, credentials, and education. Examples include company name, job title, function, level within the organization, company type, revenue, employee count, business phone number, address, and email. Additionally, geographic details include the nation, state (or county), and ZIP code (or postcode).  Typically, we get this information directly from you when you submit registration forms or other information through our website or email. We notify you whether submitting the information is voluntary or necessary to offer our Services when we gather it directly from you.

On rare occasions, we could buy business information from outside providers, such as company email addresses, job titles, and postal addresses. Consequently, even if you haven’t given us your information directly, you could still get emails from Future about your industry or business interests. For instance, we could send you an email encouraging you to join up for a webinar. We maintain accurate records of the data sources and allow customers to unsubscribe at every encounter.

WHAT LAWFUL BASIS DO WE RELY ON FOR PROCESSING?

To process your data, we must have a valid reason to do so. The GDPR outlines six lawful bases organizations can use to collect, use, and store personal information. We utilize four of these legal bases, including the necessity for the performance of a contract. If you are a customer, such as a magazine subscriber or event attendee, we will process your data to provide you with our products and services.

Consent

At times, we require your explicit consent to handle your personal information. This happens when you have willingly agreed and opted in, such as receiving marketing communications from us. It’s important to note that you can withdraw your consent anytime.

Compliance with laws

We may need to use and disclose your personal information to meet our legal obligations or safeguard our rights or the rights of others. For instance, We need to gather specific information from you to process your subscription payment for tax and financial reporting reasons.

Legitimate interests

Sometimes, we depend on our legitimate business interests to gather and utilize your details. Before proceeding with such processing, we have conducted a balancing test to evaluate the impact on your interests, rights, and freedoms. We only process if we are confident it won’t negatively affect you. The activities that follow are grounded on our legitimate interests:

Sending consumers direct marketing materials about our goods and services, some of which may, for instance, in the US, include information we send on their behalf;

delivering business-to-business marketing messages about the goods and services of carefully chosen enterprises;

handling suppression and unsubscribe requests, gathering publicly accessible information on business contacts, and controlling specific parts of our events;

examining how our goods and services are used;

identifying use patterns, such as your visits and activity on our sites; utilizing aggregated, personally identifiable statistics and analytical data to assess the success of campaigns;

addressing inquiries and complaints; enabling you to leave comments on our websites, provide feedback, or participate in a poll; informing you of product recalls or other information about items you’ve bought;

customizing your visit to our sites;

enhancing product options and your buying experience in general;

use the Facebook audience feature and Google customer match to locate you or similar audiences using your data in a hashed, non-identifiable manner; 

detecting fraud and making sure our systems and web pages are safe; 

creating and enhancing user profiles based on, for instance, product choice and online activity and

For this policy, we will share the information you voluntarily supply and the information we already have on file about you. Visit How we work with Group Companies for additional details.

If you disagree with our use of Legitimate Interests, please get in touch with our DPO.

WHO MAY WE SHARE YOUR DATA WITH?

Agents

We employ third parties to carry out a variety of tasks for us, including order fulfillment, email delivery, event planning and management, competition and promotion administration, survey or poll administration, hosting of comments on websites, website analysis, data analysis, and credit card processing. If it’s required for them to carry out their duties, they will have access to your personal information, but they are not permitted to use it or disclose it for any other reason unless you have expressly authorized it.

Auditing organisations and other professional advisors/companies

In order to comply with our legal and regulatory duties, such as statutory or regulatory reporting or the identification or prevention of criminal conduct, we may disclose your personal information to any third party. In order to get professional advice and services or to fulfill our audit obligations, we may also share your information with our own auditors and consultants. For instance, we could divulge your personal information to the Audit Bureau of Circulations, a separate auditing agency. This is done so that they may examine our policies, methods, and procedures for compliance with relevant standards or to analyze aggregated information concerning the distribution and use of our goods. You may look at their privacy statement.

Aggregate Information

We may provide advertisers, sponsors, and other organizations with compiled, non-personally identifying information on demographics and website use. When you are online for commercial purposes, this may include, for instance, recording your cookie ID, IP address, and engagement metrics. These data are then pooled to produce a profile of a firm, not an individual.

Products or services offered in partnership with third parties

You could be given access to certain goods or services via this website in collaboration with a different company (“Co-Branded Areas”). You may have to provide that third party your personal information in order to use their goods or services. Your personal information will be sent to the third party, whose identity will be revealed to you if you request a good or service provided in collaboration with a third party.

Additionally, if you sign in to a Co-Branded Area using a username and password you created on the Site, the designated third parties for that Co-Branded Area may have access to your Personal Information.  

Alternatively, if you register for an event or webinar, we may share your information with the event’s or webinar’s sponsors as well as other partners, advertisers, and third parties (collectively, “Sponsors”).  This will adhere to the privacy regulations of the nation in which you now live.  Visit Webinar and Event Registration for further details.

You should consult the respective third-party privacy policies for further details since we are not liable for their data gathering or use methods.